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  • Damp, Condensation and Mould in a Residential Property

    Posted in Maintenance & Repairs on Apr 01, 2025

    Context

    Effective management of damp, condensation, and mould in residential properties requires collaboration between tenants, landlords, and letting agents. These issues affect both the condition of the property and the health of its occupants. Everyone has a role to play in prevention, and taking reasonable steps is part of a tenant’s responsibility just as much as the Landlord.



    Understanding Condensation

    Condensation occurs when warm, moist air contacts a cold surface, forming water droplets. If left untreated, this moisture can cause dampness and eventually lead to mould growth.

    Common causes include:
    • Inadequate heating
    • Poor ventilation
    • Low indoor temperatures


    Causes of Damp and Mould

    Mould is a fungus that thrives on moist surfaces and is most often caused by condensation. Cold surfaces combined with high humidity create ideal conditions for its growth.

    Other causes of damp may include:
    • Penetrating damp from external leaks (e.g. roofs, gutters, windows)
    • Rising damp due to a defective or missing damp-proof course


    Note: Rising damp does not typically cause black mould.


    Who Is Responsible?

    Responsibility for addressing damp and mould in rented homes is shared between tenants, landlords, and letting agents.


    Tenant Responsibilities

    • Clean affected areas using appropriate mould-cleaning products
    • Use extractor fans and pan lids when cooking or showering
    • Avoid drying clothes indoors where possible
    • Maintain a reasonable level of heating
    • Keep window trickle vents open
    • Avoid blocking air circulation with furniture


    Landlord and Agent Responsibilities

    • Use anti-mould paint where necessary
    • Conduct regular inspections and respond to reports promptly
    • Ensure adequate insulation and draught-proofing
    • Maintain and repair ventilation systems (e.g. fans, trickle vents)
    • Show tenants how to use heating and thermostat controls efficiently
    • Address plumbing or structural leaks without delay


    Prevention and Daily Management

    Drying Clothes

    Avoid drying clothes on radiators. Use:

    • A tumble dryer
    • A heated airer with a cover
    • A well-ventilated space with an open window or dehumidifier
    Ventilation
    • Open windows regularly, even during cold weather
    • Keep trickle vents open to allow moisture to escape
    • Ensure furniture and storage do not block airflow
    Heating
    • Keep rooms between 18°C – 20°C as recommended by WHO
    • Regular, low-level heating is more effective than short bursts of high heat
    Extractor Fans
    • Use when cooking or showering
    • Leave running for a few minutes afterward to remove excess moisture
    Dehumidifiers
    • Help reduce airborne moisture
    • Especially useful when drying clothes indoors
    Houseplants

    Some indoor plants can help absorb moisture, including:

    • Peace lilies
    • Ferns
    • Orchids
    • Palms
    • Spider plants
    Wipe Down Surfaces
    • Regularly wipe condensation from windows and walls
    • Prevents moisture buildup and mould development


    Identifying and Reporting Penetrating Damp

    If you notice:

    • Leaks from plumbing
    • Damp patches from roofing, chimneys, or gutters

      Report it promptly to your managing agent. While waiting for repairs:
    • Dry wet areas
    • Use buckets or containers to catch drips


    Cleaning and Removal

    Mould frequently appears in:

    • Kitchens
    • Bathrooms
    • Around windows

      To clean mould:
    • Use commercial mould cleaners or a white vinegar solution
    • Ventilate the area
    • Wear gloves and a face mask to avoid contact with spores
    • Follow all safety instructions on cleaning products

      If the issue persists, contact your letting agent to check for underlying structural problems or ineffective ventilation.


    Reporting Damage or Repairs

    If you identify any damage or required repairs:

    • Contact LifeStyle to arrange an inspection
    • They’ll coordinate any necessary works

      Letting agents are there to provide reasonable support, but please be aware that:
    • They are not responsible for external factors such as energy prices


    You can view the Property Mark guide here.

  • Award - Sales Progressor of the Year

    Posted in Property Sales on Feb 23, 2022

    Today, we had the unexpected pleasure of receiving an award for Sales Progressor of the Year 2021.

    sales-progressor-of-the-year.jpg

  • Brilliant experience from beginning to end - Mr J

    Posted in Reviews on Apr 03, 2020

    Brilliant experience from beginning to end. Was very well informed at all times. Very friendly people to deal with. I'd strongly recommend Lifestyle team for sales.

  • Mr E

    Posted in Reviews on Apr 03, 2020

    My 2 year rental through Lifestyle Property Services was a great experience from start to finish. Moving in with Derek on hand with slick, simple online documentation was a breeze and on the odd occasion a fault occured, rectification was a short email and 48 hours away. Moving out was a similar seamless operation. Nicola on accounts was always on hand and super efficient regarding any financial queries, going above and beyond and always happy to help. I'd highly recommend Lifestyle and thank all involved.

  • I have had an excellent relationship with Lifestyle for many years - Ms C

    Posted in Reviews on Apr 03, 2020

    I have had an excellent relationship with Lifestyle for many years. I started off letting my property through Derek. The service he provided was professional, friendly and effective. He was particularly helpful when repairs were needed. I recently sold my property though James and Cilla. James provided an excellent service, he was extremely helpful and prepared to go the extra mile. Cilla was friendly, polite and courteous and clearly knows the business. I would thoroughly recommend Lifestyle to anyone wishing to rent or sell a property.

  • I found Lifestyle to be very efficient - Ms S

    Posted in Reviews on Apr 03, 2020

    I found Lifestyle to be very efficient and gave me a very prompt service at a very reasonable price. The staff were all friendly and helpful and handled the sale very professionally.

  • A very thorough and professional company - Mr O

    Posted in Reviews on Apr 03, 2020

    A very thorough and professional company. Very helpful staff, nothing was too much trouble for them, any problems and they were sorted ASAP. The selling fees were very competitive and the service second to none. Would certainly use them again.

  • Lifestyle were 100% committed in selling our park home - Ms L

    Posted in Reviews on Apr 03, 2020

    Lifestyle were 100% committed in selling our park home - often difficult to sell as they are a niche market however they threw everything they had at it to get as many viewings as possible and now have a successful sale.

  • Property rental - Mr T

    Posted in Reviews on Apr 03, 2020

    Very pleased with the ease and smoothness of letting our house and garage out through Lifestyle. Great communication and would highly recommend using Lifestyle.

  • Mr F

    Posted in Reviews on Apr 02, 2020

    Being based in Sydney I decided to sell our property in Bradley Stoke, the whole process was made easy by the team who helped by co-ordinating all the different parties involved with my tenants, the letting agents and of course the buyer. So helpful, so eager to just make things happen, and so I would highly recommend to use this agent.